Privacy Policy
How We Safeguard Your Information
This Privacy Policy explains how TMCreation (we, our or us) collects, uses and protects personal information provided by clients, prospective clients and website visitors in Australia, Japan and overseas.
1. About Us
Business Name: TMCreation
Business Number: 22 950 527 332
Business Location: Tokyo (3-33-3 Nakano Nakano ku Tokyo 164-0001 Japan)
Business Location: Gold Coast (71 Amazon Cct Helensvale QLD 4212 Australia)
2. Information We Collect
We collect personal information necessary to provide our design and website services and to respond to enquiries. This may include
- Identification details such as name, email, phone number, address and nationality
- Project related details such as business name, website information, design requests and service requirements
- Content or materials supplied for design or website development work
- Payment and billing information handled securely through trusted payment providers
- Technical information such as IP address, browser type, device details, access logs and cookies
3. How We Use Personal Information
Personal information is used only for legitimate operational purposes, including the following
- Providing design, branding, website development and maintenance services
- Preparing proposals and communicating about project requirements
- Handling billing, payments and accounting obligations
- Managing website hosting and technical support where requested
- Improving our website performance and services
- Responding to enquiries and offering assistance
4. Sharing Personal Information
We do not sell or disclose personal information to unrelated third parties. Information may be shared only in the following situations
- With trusted service providers who assist with hosting, development, printing or payment processing and who follow confidentiality requirements
- With contractors or specialists engaged to support your project
- When required by law or for the protection of individuals
- In the case of a merger, organisational change or business transfer
5. International Transfers
As TMCreation operates in Australia and Japan, personal information may be transferred between these locations. Reasonable steps are taken to ensure that appropriate safeguards are in place to protect your information.
6. Data Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, alteration or loss. Although no system is entirely risk free, we follow industry practices to maintain a secure environment.
7. Cookies
Our website may use cookies to improve usability and understand website performance. You may disable cookies in your browser settings, though some features may not function correctly without them.
8. Your Rights
You may request access to your personal information, ask for corrections or request deletion of information where appropriate. You may also request limits on how your information is processed. To exercise these rights, please contact us using our website Contact Form.
9. Updates to This Policy
This Privacy Policy may be updated to reflect changes in our services or legal requirements. Any updates will be published on this page with the most recent date.
10. Contact
If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at info◎tmcreationweb.com (replace the symbol as usual).
