Q&A／よくあるご質問
Frequently asked questions and their answers
» here you can find questions and their answers which previous customers have asked us.
| 1 | I don't have a concrete design image. Is it ok to start developing a logo? | Yes! We can help you conceptualise your ideas and plans so that we can come up with the best design concept for your company. |
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| 2 | How many logos can I receive? | Throughout the design process you will be able to see and discuss many different ideas, which we will develop into the final logo for you. |
| 3 | How will the logo design be delivered to me? | The logo is sent by email as an attachment. The file format is usually jpeg or ai, but of course we can provide other formats such as eps, png and gif upon your request for free. |
| 4 | I am from overseas! Can I ask you to design a logo for me? | Yes! We can keep in touch by email and skype. |
| 5 | Could you send my logo data again because I have lost it...?! | We usually make sure to save your logo on our local data disk drive but we can not ensure that the data is always safe and will not be lost, so please keep your logo in a safe place when you receive the final product. |
| 6 | When will the copyright of the logo be mine? | When we verify your payment for the logo after we finsh creating your logo. |
| 7 | How do I pay for the logo design? | Payment can be made as a remittance to our designated bank or through Paypal. |
| 8 | Can you help us creating our website as well? | Yes! We are experienced in web design and can provide you with a professional website - ask us for a quote! |
| 9 | Is it possible for you to send us a written invoice? | Yes, we will send you one upon your request when the work is completed. |